Join the St. John Center team and be a part of a place where people seek help, find hope, and move home! St. John Center is seeking a part-time custodian whose duties will ensure a clean, safe, comfortable environment in the Day Shelter and Social Services Center.

The Day Shelter and Social Services Center serves people experiencing homelessness daily from 8:00 am – 4:00 pm (8:00 am – 2:00 pm Wednesdays), and is a safe, affirming space to come in from the elements and connect to services including housing counseling,  mail service, phones, showers, and hygiene supplies.

St. John Center is an equal opportunity employer.  We strive to foster a workplace that supports continuous learning, applying new skills, research, and evidence-based practices to our work.  We are committed to providing an affirming workplace and just wages to all employees. 

Suitable applicants can complete the form and submit a resume and cover letter at the bottom of this page.

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Title: Custodian

Reports to: Safety and Services Manager

Type: Part time / non-exempt

Job Description

The Custodian is responsible for cleaning, basic maintenance and up-keep for the shelter building and grounds. Provide clients and staff with a physical environment that is safe, clean, pleasant, attractive, and smoothly functioning.

Responsibilities

The custodian will:

• Perform daily cleaning duties and basic maintenance
• Fix basic plumbing
• Handle occasional small carpentry
• Clean up bio-hazardous messes as needed
• Stock and manage inventory (paper products, etc.)
• Perform preventative maintenance requirements on equipment
• Organize donations and deliveries
• Maintain outside grounds-keeping
• Work with contractors and vendors
• Attend to any maintenance issue or repair associated with the facility
• Attend staff meetings/trainings as required

Physical Requirements

• Physical ability to perform job duties which include but are not limited to standing and walking for long periods of time, bending, lifting, walking, climbing stairs
• This position requires weekend and some holiday hours

Minimum Requirements

• Effective communication skills
• Must have personal automobile, valid driver’s license, liability insurance, and be willing to pick up supplies as needed

Preferred Qualifications

• Previous experience as custodian
• High School/GED degree
• Basic computer literacy including word processing and Google suite
• Ability and willingness to safely and effectively de-escalate situations, including conducting physical interventions when necessary to maintain safety as directed by agency

Join the St. John Center team and be a part of a place where people seek help, find hope, and move home! St. John Center is seeking a PRN Safety and Services Aide whose duties will ensure a smooth and safe operation of the Day Shelter and Social Services Center.

The Day Shelter and Social Services Center serves people experiencing homelessness daily from 8:00 am – 4:00 pm (8:00 am – 2:00 pm Wednesdays), and is a safe, affirming space to come in from the elements and connect to services including housing counseling,  mail service, phones, showers, and hygiene supplies.

St. John Center is an equal opportunity employer.  We strive to foster a workplace that supports continuous learning, applying new skills, research, and evidence-based practices to our work.  We are committed to providing an affirming workplace and just wages to all employees. 

Suitable applicants can complete the form and submit a resume and cover letter at the bottom of this page.

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Title: PRN Safety and Services Aide

Reports to: Safety and Services Manager

Type: PRN / non-exempt

Job Description

Responsible for a variety of tasks related to the internal and external security of the
shelter facility, and the compassionate and efficient provision of services to clients.

Responsibilities

The shelter safety and services aide will:

• Open the doors of the shelter facility and perform opening operations with other staff; monitor for safe arrival of staff and volunteers.
• Monitor the flow of clients as they enter and exit, and on the floor; monitor for safety among clients in line outside the facility.
• Build relationships with clients; enforce shelter expectations, discuss housing plans with clients.
• De-escalate tensions among clients, and manage incidents between and among clients that require intervention.
• Provide social services, such as assisting clients with obtaining identification documents and transportation passes.
• Enter information and service transactions into client files and multiple databases as required by situations.
• Coordinate and facilitate the provision of services by partner agencies in the shelter; welcome and support volunteers as they serve clients; fill-in for unclaimed volunteer spots to serve clients by serving coffee, providing hygiene products, answering the phone or checking clients in.
• Assist in maintaining a clean, safe space and orderly atmosphere inside the shelter, in front of the shelter and around the exterior premises; assist in organization of material goods and other donations.
• Assist members of the frontline staff with transitions to/from providing shelter support; collaborate with all St. John Center staff members about client needs in other programs with crossover.
• Welcome and represent agency to guests who visit the shelter to bring donations or receive a tour of the facility.

Additional Responsibilities

• Utilizing basic clinical skills to build rapport with clients and offering insights to the team regarding best practices
• Functioning as a member of the shelter team, contributing to daily needs, providing basic services to all day shelter guests, facilitating group life skills instruction and conducting intake assessments with new clients.
• Employing components of de-escalation on a daily basis.
• Completing necessary record-keeping in the Homeless Management Information System (HMIS) and complete other documentation as required by agency and specific situations.
• Addressing issues, problems, or questions of policy or procedure that may arise, defusing tensions, communicating a shift or incident summary to immediate supervisor and to other staff members as needed.

Physical Requirements

• Ability to engage in standing or sitting for long periods of time, bending, light lifting, carrying, walking, or climbing stairs.
• Schedule is negotiable and many shifts will be on an as-needed basis. Weekend work is required.
• Ability and willingness to safely and effectively de-escalate situations, including conducting physical interventions when necessary to maintain safety as directed by agency.

Minimum Requirements

• High School diploma
• Basic computer literacy including word processing and Google suite
• Effective communication skills

Preferred Qualifications

• Associate’s degree
• 2 years of experience in working with the homeless population
• Experience with HMIS